Receptionist Agent
An AI receptionist that answers when your team can't.
NegiFlow builds an AI receptionist around your business. It answers incoming calls and messages, finds out who's getting in touch and why, answers the questions you've approved, and books appointments within your rules. Anything else goes to the right person, with the details already taken.
The problem
Why calls get missed
- Calls come in while your team is with customers, on site or after hours.
- Missed calls become voicemails that don't get returned quickly.
- Staff answer the same questions about hours, prices and availability all day.
- Booking over the phone means juggling the calendar mid-conversation.
How it works
How the AI Receptionist works.
- 1
Answer
Calls and messages are answered promptly, in your business's name and tone.
- 2
Understand
The receptionist works out what the caller needs and captures their details.
- 3
Act
It answers approved questions and books appointments against your calendar and rules.
- 4
Hand over
Anything outside its rules is transferred or passed to your team as a clear summary.
NegiFlow designs, configures, integrates and tests the workflow before launch, then monitors it and optimises it every month. See our process.
FAQ
AI Receptionist questions.
Something else on your mind? Email hello@negiflow.com.
Can callers still reach a person?
Yes. You decide when a call is transferred and when the receptionist takes a message for your team.
What will it say to callers?
Only what you approve. It's set up with your business information and rules, and anything outside them goes to your team.
Is this off-the-shelf software?
No. It's built for your business, connected to your calendar and systems, and monitored after launch. Pricing is quoted after a discovery call.
More solutions
Other solutions we build.
Workflow discovery
Have a process that’s eating up your team’s time?
Tell us how it works, and we’ll tell you where AI and automation could fit.
- 1
You describe the work
How it runs today, in plain language. No technical detail needed.
- 2
We map where automation fits
We look at which steps AI and automation can take on, and which should stay with your team.
- 3
We reply personally
With a practical suggestion, and a call if it's worth talking through.
Prefer email?
hello@negiflow.com