Booking Bot
A booking chatbot that lets customers book in a single conversation.
Customers want to book without waiting for a reply. NegiFlow builds a booking chatbot for your website or messaging channels that checks your real availability, books, reschedules and cancels appointments, and sends confirmations, all within your business rules.
The problem
Why booking takes too long
- Customers wait for a reply just to find a time.
- Reschedules and cancellations take staff time.
- Booking forms don't show real availability.
- Bookings made outside hours wait until the next day.
How it works
How the Booking Bot works.
- 1
Chat
The customer says what they want to book, in their own words.
- 2
Check
The bot checks your calendar and rules and offers suitable times.
- 3
Book
The appointment is booked, rescheduled or cancelled, and confirmed.
- 4
Escalate
Anything unusual is passed to your team with the details.
NegiFlow designs, configures, integrates and tests the workflow before launch, then monitors it and optimises it every month. See our process.
FAQ
Booking Bot questions.
Something else on your mind? Email hello@negiflow.com.
How is this different from the Booking Agent?
The Booking Agent handles booking requests that arrive by email and web forms. The Booking Bot lets customers book themselves in a live chat.
Does it work with our calendar?
Google Calendar is supported. Other calendar and booking systems can be connected if they provide an API.
How is it priced?
The Booking Bot is a custom build, quoted after a discovery call.
More solutions
Other solutions we build.
Workflow discovery
Have a process that’s eating up your team’s time?
Tell us how it works, and we’ll tell you where AI and automation could fit.
- 1
You describe the work
How it runs today, in plain language. No technical detail needed.
- 2
We map where automation fits
We look at which steps AI and automation can take on, and which should stay with your team.
- 3
We reply personally
With a practical suggestion, and a call if it's worth talking through.
Prefer email?
hello@negiflow.com